Terms and Conditions

1. Introduction

Welcome to Courier Priority. These Terms and Conditions ("Terms") govern your use of the services provided by Courier Priority ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. If you do not agree with any part of these Terms, you must not use our services.

2. Acceptance of Terms

Your access to and use of our services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By engaging with our services, you confirm that you are at least 18 years old or are accessing the services under the supervision of a legal guardian.

3. Services Offered

Courier Priority offers a range of courier and logistics services, including but not limited to:

• Same-Day Delivery: Expedited transport for urgent shipments.
• Next-Day Delivery: Standard priority delivery by the next business day.
• Freight & Cargo Solutions: Transport for larger, bulkier items.
• Temperature-Controlled Transport: Specialized handling for sensitive goods.
• High-Value Item Transport: Secure and discreet delivery of valuable items.
• B2B Logistics & Supply Chain: Customized solutions for business operations.

Specific details, pricing, and availability for each service are outlined in our service descriptions and quotation process.

4. User Responsibilities

As a user of Courier Priority services, you agree to:

• Provide accurate and complete information for all shipments, including sender and recipient details, package contents, and dimensions.
• Properly package items to withstand normal handling during transit.
• Comply with all applicable laws and regulations regarding the nature, packaging, and transportation of your goods.
• Be responsible for any customs duties, taxes, or charges incurred on international shipments.
• Not ship any prohibited items as listed in Section 5.

5. Prohibited Items

The following items are strictly prohibited from being shipped via Courier Priority and may result in refusal of service, seizure, or legal action:

• Illegal goods, including narcotics, illicit drugs, and counterfeit products.
• Firearms, explosives, hazardous materials, and flammable substances.
• Live animals, human remains, or organs.
• Perishable food items requiring refrigeration (unless explicitly agreed upon for temperature-controlled transport).
• Cash, negotiable instruments, or highly sensitive financial documents without prior arrangement.
• Items of extraordinary value (e.g., precious metals, gems) not declared and agreed upon for high-value transport.
• Any item prohibited by local, state, or federal law in the origin, transit, or destination location.

Courier Priority reserves the right to open and inspect any package suspected of containing prohibited items.

6. Pricing and Payment

Service fees are determined based on the type of service, package dimensions, weight, origin, destination, and any additional services requested. All quotes are estimates and may be subject to change upon final assessment of the shipment. Payment is due at the time of booking unless a credit account has been established. We accept various payment methods as indicated on our website.

7. Delivery and Liability

We commit to making reasonable efforts to deliver your shipments according to our service standards. However, delivery times are estimates and not guaranteed, especially in cases of unforeseen circumstances (e.g., extreme weather, traffic, natural disasters, customs delays). Our liability for loss or damage to a shipment is limited. Please refer to our separate "Limitation of Liability" policy for full details, typically based on declared value or a standard per-package limit, whichever is lower. Additional insurance may be purchased for higher-value items.

8. Tracking and Proof of Delivery

Most services include real-time tracking capabilities via our website. Proof of delivery, including recipient signature (where applicable), will be available online after successful delivery.

9. Cancellations and Refunds

Cancellation policies vary by service type and the stage of the delivery process. Refunds for cancellations or service failures will be processed according to our Refund Policy, which is available upon request. No refunds will be issued for shipments of prohibited items or for delays caused by inaccurate information provided by the user.

10. Intellectual Property

All content on the Courier Priority website, including text, graphics, logos, and software, is the property of Courier Priority or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Courier Priority shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; (c) any content obtained from the service; and (d) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

12. Indemnification

You agree to defend, indemnify, and hold harmless Courier Priority and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on the Service.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.